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FAQS

Are there professional standards for the coaching industry?

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, click here: http://www.coachfederation.org/ICF/

 

How will I know you are the right coach for me?

During our initial consultation and/or discovery session, together we will identify if this is an appropriate fit. So, before you say "yes", you will have a sample of what the coaching experience will be like. 

 

How do I get started in the coaching process?

If you are interested in beginning the coaching process, please book a consultation session to further explore the details of the coaching relationship.

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What can I expect from you as my coach?

  1. Be a partner in bringing out the best, the deepest, and the truest in you;

  2. Provide safety, encouragement and support; an environment in which you can relax and explore;

  3. Respect the confidentiality of the agreements we make;

  4. Expand your view of what is possible and promote discovery of new insights;

  5. Give you input, straight feedback and operate as a sounding board;

  6. Listen carefully to what you say and ask questions that increase awareness;

  7. Be an on-going resource for you in accomplishing your intentions.

 

SECURITY & CONFIDENTIALITY

 

Is my information confidential?

Yes. Everything that we discuss is completely confidential.

 

ADDITIONAL SUPPORT

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Can I contact you in-between our scheduled coaching sessions?

Yes! In the event that you would like support on something that comes up in between our meetings, you can post an inquiry to the Client Log and we can have "just in time" coaching session via your Private Client Website.



FORMS, DOCUMENTS AND RESOURCES AVAILABLE

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What makes up a "Welcome Packet" and what do I do with this?

A welcome packet consists of some basic forms, documents and resources that will help to get us started in the coaching process. By completing the information in the welcome packet, you are providing me with some helpful information, so that I know best how to support you, guide you and work together with you. It includes a "Client Profile" form, a "Goals" form and also a "Discovery" form.  You will also find our coaching agreement located in this packet. It is customary for you to complete these items prior to our initial coaching session together.

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SCHEDULING/RESCHEDULING APPOINTMENTS

 

What if I need to reschedule my appointment?

Contact me within 24 hours to reschedule your appointment or reschedule via my Calendar link. You are only allowed 1 missed appointment that can be rescheduled per month. Any other missed appointments will not roll over and will be counted as a session. 

 

PAYING FOR THE COACHING SERVICES

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How do I easily make my payments for my coaching services?

Each month you'll receive an invoice from my practice letting you know the amount committed to for that month. You can log in to the private client area, click on the Payments Menu and you will see any outstanding balances due at that time.

 

What are the various methods of payment I can use to pay for my coaching services?

Cash, Zelle, Credit Card (which includes Pay Pal). 

  • To pay by Credit Card or Pay Pal: when you receive your monthly invoice, click on the link at the bottom of the invoice to log into the private client area and click on the Payments Menu. Here you can either enter your credit card number or Pay Pal information and my system will automatically (and securely) process your payment.

  • To pay with Zelle please send the payment to Contact@spiritofalignment.com

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